Having problems operating your office's Fujifilm printer machine? No need to worry!

Astragraphia Document Solution - Facing problems with Fujifilm printer machines in your office can be an annoying experience. However, you don't need to worry! We are here to ensure your comfort by providing exceptional after-sales service. One form of our commitment is the "3 Hours Downtime Guarantee," which guarantees that your Fujifilm printer machine will not experience downtime for more than 3 hours.

What is the "3 Hours Downtime Guarantee"?

We understand how important smooth operations in your workplace are. Therefore, we guarantee that your Fujifilm printer machine will be repaired within a maximum of 3 hours. If repair time exceeds this limit, we will take the necessary steps to ensure your operations return to running smoothly as quickly as possible.

Complete terms and conditions can be checked: https://www.documentsolution.com/id/konten/dukungan-konsumen/3-hours-downtime

After Sales Service Guarantee from Astragraphia is supported by:

• Trained Workforce: We have a team consisting of Customer Contact Center officers, Engineers, System Analysts, and Logistics Personnel who are trained and ready to help you at any time.
• Latest Technology: We utilize the latest technology such as IPCC, SAP, SMS Web Monitor, and Response Tracking System to ensure that your problems can be identified and resolved quickly and efficiently.

How to Contact Us

To get help, you just need to contact Halo Astragraphia at 1500 345. This service is available from 07.00 to 18.00 WIB. Our Customer Contact Center is ready to serve you quickly and in a friendly manner.

So, whenever you encounter problems with your Fujifilm printer machine, remember that we are always ready to help. Your comfort is our top priority, and we are committed to providing the best service for you.